{"id":330,"date":"2019-10-03T17:22:23","date_gmt":"2019-10-03T15:22:23","guid":{"rendered":"https:\/\/www.fabricasgr.com\/reclami\/"},"modified":"2019-11-26T14:39:27","modified_gmt":"2019-11-26T13:39:27","slug":"claims","status":"publish","type":"page","link":"https:\/\/www.fabricasgr.com\/en\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"\n<p>If you have any complaints, please contact Fabrica Immobiliare SGR S.p.A. accordingly to the modalities of follow-ups:<\/p>\n\n<ul class=\"wp-block-list\"><li>Registered letter with return receipt to: Fabrica Immobiliare SGR S.p.A. \u2013 via Nazionale 87 \u2013 00184 Roma;<\/li><li>By email to: <a href=\"mailto:info@fabriscasgr.it\">info@fabriscasgr.it<\/a> or <a href=\"mailto:fabricaimmobiliare.sgr@legalmail.it\">fabricaimmobiliare.sgr@legalmail.it<\/a> (PEC);<\/li><li>Hand delivery at the premises of the SGR.<\/li><\/ul>\n<p>The handling of complains is the responsibility of Compliance &amp; Anti-money Laundering, within a process in which many structures take part, in order to guarantee a detailed examination of the problem arising from the complaint itself.<\/p>\n\n<p>The Company shall deal with the complaints received with the outmost diligence, communicating in writing to the underwriter, within a maximum of 60 days from receipt, its own determinations sent by a registered letter with return receipt or email.<\/p>\n\n<p>Costumers\u2019 complaints and data shall be kept in a Complaint Registry set up by the Company.<\/p>\n\n<p>Should the client not receive a response to the claim made within the established terms, or be unsatisfied with the response, he\/she may address the <a href=\"http:\/\/www.consob.it\/web\/area-pubblica\/arbitro-per-le-controversie-finanziarie\">ABF &#8211; Banking and Financial Ombudsman<\/a>, at CONSOB.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have any complaints, please contact Fabrica Immobiliare SGR S.p.A. accordingly to the modalities of follow-ups: Registered letter with return receipt to: Fabrica Immobiliare SGR S.p.A. \u2013 via Nazionale 87 \u2013 00184 Roma; By email to: info@fabriscasgr.it or fabricaimmobiliare.sgr@legalmail.it (PEC); Hand delivery at the premises of the SGR. The handling of complains is the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-330","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Claims - Fabrica Immobiliare SGR S.p.A.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fabricasgr.com\/en\/claims\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Claims - Fabrica Immobiliare SGR S.p.A.\" \/>\n<meta property=\"og:description\" content=\"If you have any complaints, please contact Fabrica Immobiliare SGR S.p.A. accordingly to the modalities of follow-ups: Registered letter with return receipt to: Fabrica Immobiliare SGR S.p.A. \u2013 via Nazionale 87 \u2013 00184 Roma; By email to: info@fabriscasgr.it or fabricaimmobiliare.sgr@legalmail.it (PEC); Hand delivery at the premises of the SGR. 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